At GlowRyft, customer satisfaction is our top priority. We strive to deliver the highest quality products, but if something isn’t right, we’re here to help.
✅ Return Eligibility
You may request a return within 7 days of receiving your order.
The item must be:
Unused and unopened
In its original packaging
In the same condition as delivered
🚫 Non-Returnable Items
Opened or used skincare, wellness, or cosmetic products (due to hygiene concerns)
Items purchased on sale or promotion
Customized or personalized products
🔁 Exchange Policy
Exchanges are only allowed if the product delivered is:
Damaged
Expired
Incorrect item sent
You must notify us within 48 hours of receiving the order.
💰 Refund Process
Once your return is received and inspected, we will notify you about the approval or rejection.
If approved, your refund will be processed through:
Bank Transfer
Easypaisa / JazzCash
Refunds may take 3–7 business days to reflect.
📦 How to Return an Item
Contact us via WhatsApp or email with your order details and reason for return.
Our support team will verify and guide you through the return process.
Ship the product back to our return address at your cost (unless the fault is ours).
After inspection, your refund or exchange will be processed.
🧾 Return Contact Details
📞 0323 4100020
📍 Mouza Gulhari, Tehsil Mailsi, District Vehari